Return & Refund Policy

Customer satisfaction is important to us. If you are not satisfied with your purchase, please review the following return and refund policy.

Return Conditions

Returns are accepted within 14 days from the date of delivery. To qualify for a return, the following conditions must be met:

• The product must be unused, unwashed, and in resalable condition
• Original packaging must be intact
• The item must not show signs of damage caused by use or mishandling

Returns that do not meet these requirements may be rejected.

Items Not Eligible for Return

The following items are not eligible for return or refund:

• Clearance or final-sale items
• Personalized or custom-made products
• Products damaged after delivery due to improper use

Return Approval

All returned items are subject to inspection upon receipt. Approval of returns is at our discretion based on the condition of the product.

Refund Processing

If a return is approved, a refund will be issued to the original payment method.

• Refunds are processed within 7 business days after the returned item is received and inspected
• Original shipping charges are non-refundable unless the return is due to a defective or incorrect item

Defective or Wrong Items

If you receive a defective or incorrect product, you are eligible for a refund or replacement. Such issues must be reported within 7 days of delivery. Claims made after this period may not be accepted.

Order Cancellation

Orders can only be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return procedure if applicable.